All Exclusive CampCo Uzi, Humvee, and Smith & Wesson Branded watches purchased from an authorized watch dealer, are covered for any applicable defects for up to 1 year from date of purchase.
Mechanical defects include:
- Detached hour, minute, and/ or second hand
- Missing, detached, or not visible tritium tube/s is applicable
- Date/ Time cannot be adjusted
- Detached crown
If your watch has any of the defects listed above and is still under warranty, please contact place of purchase or call the CampCo Returns Department to obtain a Return Authorization Number (RA#) and shipping instructions.
If your watch needs a new battery it can be taken to your local jeweler to have the battery replaced. If you have already had the battery replaced and the watch still does not function, and water has not entered the watch at any time please call CampCo for RA #
Please DO NOT attempt to fix or replace batteries for watches unless you are a professional or qualified jeweler, or you will void the warranty.
Water/ Moisture Damage
Watches that are labeled as water resistant feature a screw down crown. The crown must be screwed down properly at all times to keep the watch casing watertight. Water damage is not covered under the warranty unless it is proven defective by the CampCo Repair and service Center. If your watch is deemed defective CampCo will cover the testing and repair charges. If your watch begins to collect water/ moisture and you wish to have it tested and/ or repaired, please contact CampCo Return Department and you will be issued a Return Authorization Number (RA#) along with shipping instructions.
Tritium watches are specially made for military and law enforcement. The Tritium has a low glow but is visible to the user in the dark. If for any reason your Tritium watch is not glowing at all please send the watch back to CampCo for repair. IMPORTANT: Warranty DOES NOT cover damaged wristbands, broken crystals, or batteries. If your watch is past warranty you will be charged for any repairs made.